Call Toll Free 1-877-543-2786 to add Rush Service to your order.
Rush Service is available for many of the custom items that we sell. There are many factors that determine when a custom item is shipped. These variables can include current order volume, materials on hand, Holidays, Weekends etc...
If you have a time specific need for a custom product you may elect to request rush service. The majority of our orders for custom products are completed in the order in which they are received and as a general rule take about 5 to 7 business days to produce. Rush service will expedite your order. Your order will be filled with special handling and will ship out faster than normal. Most rush orders are shipped out the next business day while some rush orders ship out on the 2nd business day depending on materials on hand. Your sales associate will discuss the time requirement for your specific rush order when you call. To place a rush order you must call us during our normal business hours and speak with an associate. The charge for rush service is 25% of the the item cost with a minimum charge of $10.00 per item. This fee only applies to the rush of creating your custom item. Expedited shipping services are not included in this fee. You may discuss the cost of upgrading your shipping to Next Day Air, 2nd Day Air or 3 Day Select UPS services. Your associate will be able to give you a quote by phone should you require one of UPS's expedited services.
We are currently in the process of adding rush service and expedited shipping options to each of our custom item pages. If you are purchasing multiple items, please be aware that all custom items will need to have a rush fee added or we will have to charge additional shipping to ship the items separately. Please also be aware that if you purchase multiple items and choose an expedited shipping option for one item there maybe additional shipping charges required for the additional items.
* Business Day Definition: Monday through Friday 10:00 am to 6:00 pm Eastern Standard Time, this does not include Saturday, Sunday or Holidays.